Recent enforcement actions details

Case number: 
30349

Business:
Vacasa Canada ULC

Does business as:

Attached PDFs: 


Summary:


Allegations:

  • Supplier's failure to display licence number on business website [sec. 9 (3) of the Travel Industry Regulation]
  • Failure to include licence number and business address on receipts for travel services [sec. 12.1 of the Regulation]

Decision Outcome:

  • Allegation regarding sec. 9 (3) is dismissed
  • Contravention of sec. 12.1 is confirmed


Actions Taken

  • Remedial order to correct practices related to requirements of the Regulation
  • Inspection costs of $950 ordered against licensee