Recent enforcement actions details

Case number: 
30328

Business:
Decks4life.com

Does business as:

Attached PDFs: 


Summary:

Alleged Contravention and Outcome

  • section 23(3) BPCPA - failed to provide the consumer with a copy of the future performance within 15 days of when the contract was entered into with the consumer - PROVEN
  • section 19 of the BPCPA - failed to include required contents in a future performance contract - DISMISSED
  • section 27 of the BPCPA  - failed to refund money received in respect of the future performance contract within 15 days of receiving notice of cancellation - DISMISSED

Actions Taken

  • Compliance Order to refund consumer $2,750; pay $450.00 inspection costs