Recent enforcement actions details

Case number: 
30242

Business:
Cariboo-Chilcotin Funeral Service Ltd

Does business as:
100 Mile Funeral Service

Attached PDFs: 

• Undertaking

Summary:

Allegation

• Failing to include a notice of the consumer’s rights of cancellation when it executed funeral services contracts with consumers. Breach of BPCPA 19(m)
• Failing to obtain and provide a space for the written acknowledgement by consumers that they received the information required by section 35 of the BPCPA in preneed funeral services contracts executed with the Respondent. Breach of BPCPA 36(1)(d)

Decision/Outcome

• Contravention confirmed

Actions Taken

• Undertaking
• Reimburse Director for partial costs of inspections