Recent enforcement actions details

Case number: 
30128

Business:
Simply Green Home Services (BC) Inc.

Does business as:

Attached PDFs: 


Summary:

Allegations

Multiple violations of the Business Practices & Consumer Protection Act 

  • Section 5 (prohibited deceptive acts)
  • Section 27 (refund upon cancellation)
  • Section 56 (cancellation of preauthorized payments)
  • Section 189(5) (compliance with conditions of order)

Decision Outcome

One alleged violation of sec. 27 is confirmed

Breach of a compliance order is confirmed

Certain deceptive acts are confirmed 

Actions Taken

- Penalty of $8,000 (contravention of section 27)

- Order for partial costs of inspection ($2,500)

- Direct Sales Prohibition imposed for one year, with conditions for removal