Recent enforcement actions details

Case number: 
30111

Business:
Crean Holdings Ltd

Does business as:
Kearney Funeral Services Cloverdale/Kearney Funeral Services/Kearney Funeral Services-South Surrey

Attached PDFs: 

• decision
• Notice of Administrative Penalty
• Compliance Order

Summary:

Allegations

• failure to provide a private and suitable room to make funeral arrangements [sec. 32 (1) Cremation, Interment & Funeral Services Regulation]
• making a misleading or deceptive representation in a consumer transaction [sec. 5 (1) Business Practices & Consumer Protection Act]

Decision Outcome

• The contraventions are confirmed
• Contravention of sec. 32 (1) does not merit penalty

Actions Taken

• Penalty of $4,000 [sec. 5 (1) of the Act]
• Inspection costs of $600 ordered against respondent