Recent enforcement actions details

Case number: 
30085

Business:
6971148 Canada Ltd.

Does business as:
Rainbow Systems

Individual First Name:

Individual Last Name:

Attached PDFs: 


    Summary:

    Allegations

    • failing to disclose total cost of goods in a direct sales contract, including cost of credit [sec. 19(j) BPCPA]
    • failing within 15 days of consumer's cancellation of direct sales contract to return goods received in a trade-in arrangement or to pay an amount equal to trade-in value stated in contract [sec. 21(4) BPCPA]

    Decision Outcome

    • The contraventions are confirmed

    Actions Taken

    • Formal warning in respect of compliance with sec. 19(j)
    • Inspection costs of $900 ordered reimbursed
    • Order to pay consumers $1,000 for value of trade-in, in lieu of return of trade-in goods
    • Further conditions relating to compliance with BPCPA direct sales contract provisions