Recent enforcement actions details

Case number: 
30085

Business:
6971148 Canada Ltd.

Does business as:
Rainbow Systems

Attached PDFs: 

• Order 6971148 Canada Ltd (Rainbow Systems)
• Decision 6971148 (Rainbow Systems)

Summary:

Allegations

• failing to disclose total cost of goods in a direct sales contract, including cost of credit [sec. 19(j) BPCPA]
• failing within 15 days of consumer's cancellation of direct sales contract to return goods received in a trade-in arrangement or to pay an amount equal to trade-in value stated in contract [sec. 21(4) BPCPA]

Decision Outcome

• The contraventions are confirmed

Actions Taken

• Formal warning in respect of compliance with sec. 19(j)
• Inspection costs of $900 ordered reimbursed
• Order to pay consumers $1,000 for value of trade-in, in lieu of return of trade-in goods
• Further conditions relating to compliance with BPCPA direct sales contract provisions