Recent enforcement actions details
Case number:
29971
Business:
Tian Bao Travel Ltd.
Does business as:
Compass Holidays
Individual First Name:
Individual Last Name:
Attached PDFs:
Summary:
Allegations
Failing to include its licence number in visual advertisements - section 9 (3), Travel Industry Regulation
Failing to include addresses of purchasers of travel services on customer receipts - section 12.1 (b), Travel Industry Regulation
Failing to include its licence number on customer receipts - section 12.1 (g), Travel Industry Regulation
Decision Outcome
The contraventions of sections 9 (3), 12.1 (b), and 12.1 (g) of the Regulation are confirmed.
Action Taken
For contraventions of sec. 9 (3) - penalty of $400
For contraventions of sec. 12.1 (b) and (g) - penalty of $800
Order for recovery of inspection costs - $800