Notification of fee changes for telemarketers (2022-2024)

Consumer Protection BC is an independent, self-funded, not-for-profit organization. Government has tasked us with regulating and licensing your sector. We have legal authority to set your licensing fees and other charges. In doing so, we are required by law to recover our costs, to consult with you and to provide at least ninety (90) days’ notice prior to changing or introducing new fees. 

What is happening?                                                                                   

We are notifying you that the licensing fees and other charges for 2022-2024 are changing. Our Board of Directors has approved the following fee changes that will take effect on January 1, 2022.

  • Annual 4% increases for all licence fees and other charges for 2022-2024.


Fee TypeCurrent fees Fees Jan. 1, 2022Fees Jan. 1, 2023Fees Jan. 1, 2024
New per location principal and branch licence$732$761$791$823
Renewal per location principal and branch licence more than 2 weeks prior to expiry$628$653$679$706
Renewal per location principal and branch licence less than 2 weeks prior to expiry$687$714$743$773
FTE (full time employee) amount for new & renewing licensees$64$67$70$73
Change of name or address$59$61$63$66
Change of directors/officers/shareholder$59$61$63$66
Non-sufficient funds payment$57$59$61$63

Why are fees changing?

Your licensing fees pay for the direct costs of regulating your sector, such as licensing, compliance inspections, complaint handling and enforcement activities as well as indirect costs like IT, finance and accounting, and office rent. Every year these costs increase. In some cases, cost increases are consistent with inflation, in other cases increases are based on specific and unique factors related to a sector (for example, changes to the law that result in new regulatory requirements).

Our costs for regulating the telemarketing sector have remained relatively consistent. Throughout the COVID-19 pandemic, we have made every effort to reduce costs while maintaining our ability to operate. However, due to a 0% increase in fees for 2021 and increased inflationary pressures we are implementing a 4% annual increase for the next three years to cover our costs for regulating your sector.