Marketplace research

We are doing a survey!

We’re working with Malatest, a research and evaluation firm, to gather insight from BC consumers about their purchasing habits and marketplace experiences. The purpose of this survey is to identify the challenges consumers face, uncover emerging trends, and determine how and when we can provide support under the laws we oversee

Take the survey

If you would like to participate in the survey and are ready to do so now, please visit this link to complete the survey.

Learn more about this research

How is the survey being conducted?

Mailouts have been sent to households across BC asking consumers to participate in the survey.

Who is Malatest?

Malatest is the research company that is helping us with the research. They are accredited by the Canadian Research Insights Council (CRIC), which sets high standards for research and analytics. This survey is registered with CRIC and can be verified on the CRIC Research Verification Service using project code 20251021-R.140.

Participant privacy

Malatest is committed to protecting the privacy of research participants. All personal information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws. Read Malatest’s privacy policy.

Canada Post collects your information to provide you with services that you’ve requested and to improve the customer experience. This information may be included on address lists that Canada Post makes available to mailers. If you wish to remove your address from Canada Post’s marketing database, you can opt out on their website.

Questions?

If you have any questions or concerns about the survey or have technical issues, please contact Malatest directly for support.

Did you get asked to participate in a survey?Learn more about our marketplace research.
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