Help For Consumers

Understand your rights and obligations involving payday loans in BC and find out what you can do if you have a problem or complaint.

Help For Businesses

Understand your rights, and the obligations you have to consumers, find information about the laws or regulations that apply to your business, and apply for or renew a licence with Consumer Protection BC.

Thank you to the People's Law School of BC for the use of their video. While this video covers some basic information, some exceptions to the law apply and as of January 1, 2017, a payday lender may charge up to 17% (not 23%) of the principal of the loan, including all fees. Please read the law in full.