About BC Consumer Protection

Decision summary: Victoria based masonry company fined for violating consumer protection law

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{July 25, 2017} VICTORIA, BC – Consumer Protection BC has issued an administrative penalty of $500 against Brock Masonry based in Victoria BC, for violating BC’s consumer protection law for:

  • Failing to comply with the requirement of a compliance order issued in November 2015, contrary to section 189 (5)(c)(ii) of the Business Practices and Consumer Protection Act (BPCPA). The previous compliance order required the business to include start and completion dates on the future performance contracts.

To read the administrative penalty and the full reasons for the decision, click here. By law, the business has 30 days to request a reconsideration of this decision.

All money Consumer Protection BC receives from administrative penalties is deposited into the consumer advancement fund (as required by section 169 of the BPCPA).

Information about consumer contracts and all recent Consumer Protection BC enforcement actions are available at www.consumerprotectionbc.ca. To learn more about inspections and complaint-handling at Consumer Protection BC, please refer to this backgrounder.

About the Consumer Advancement Fund:
The fund is administered by Consumer Protection BC and is a designated statutory fund that can only be used for the purposes of educating consumers and suppliers about any matters relating to the Business Practices and Consumer Protection Act (BPCP Act) or the Cremation, Interment and Funeral Services Act, or for the purpose of increasing compliance with those Acts. Click here to view the section of the law that speaks to the consumer advancement fund.

About Consumer Protection BC:
Consumer Protection BC is the regulator of a variety of sectors and specific consumer transactions in the province. Our mandate is to license and inspect our regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, classify all general release motion pictures and provide information so consumers can self-assess the fairness of a transaction. Our vision is a province where all citizens of BC are empowered in their transactions as a result of rigorous and consistent business compliance and through the provision of helpful information. For more information about our organization, please visit our corporate website at www.consumerprotectionbc.ca. You can also follow Consumer Protection BC on Twitter @ConsumerProBC, like us on Facebook and read our blog for valuable consumer tips and resources.