Consumer Protection BC has cancelled the licence of Sobukmi Tours Ltd., a travel agency based in Vancouver BC, as evidence indicates that the business has ceased operations.
We are not aware of any impacted consumers at this time but if you booked through Sobukmi Tours and have not received your travel services, please contact us.
Travel agents and wholesalers in BC must be licensed and meet certain requirements. Ensure that your travel plans are protected by booking with a licensed BC travel agent. The Travel Assurance Fund (TAF) is a possible source of compensation if you don’t get the travel services you bought and is only available if you booked with a licensed agent or wholesaler.
To check the status of a Consumer Protection BC licensed business, to read a backgrounder on the regulation of the sector in BC, understand our monetary penalty policy and procedures and read other information for regulated businesses and the public, please explore www.consumerprotectionbc.ca.
About Consumer Protection BC:
Consumer Protection BC is the regulator of a variety of sectors and specific consumer transactions in the province. Our mandate is to license and inspect our regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, classify all general release motion pictures and provide information and referrals to consumers.
For more information about our organization, to read our recent enforcement actions, and to learn about our inspection and complaint-handling processes, please visit our corporate website at www.consumerprotectionbc.ca. You can also follow us on Twitter @ConsumerProBC, like us on Facebook and read our blog for valuable consumer tips and resources.