The Province of BC announced that it is inviting consumers to share their feedback about buying products and services to help inform potential improvements to BC’s consumer protection laws. 

The survey will focus on individual consumers buying products or services from businesses for personal, family or household use. The survey covers the following topics:

  • purchasing and contract issues;
  • motor-dealer sales, leases and financing; and
  • specific types of credit-related products and services, such as fraud alerts and credit-counselling services.

British Columbians can offer their insights by filling out the BC Government’s online survey from May 16 through June 13, 2022. The survey is available in traditional and simplified Chinese, Punjabi, Tagalog and French.

Note: Consumer Protection BC is not responsible for this survey but is sharing this information with the public to provide them with an opportunity to share their consumer experiences.

About Consumer Protection BC: 

Consumer Protection BC is the regulator of a variety of sectors and specific consumer transactions in the province. Our mandate is to license and inspect our regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, and to classify all general release motion pictures.

For more information about our organization, to read our recent enforcement actions, and to learn about our inspection and complaint-handling processes, please visit our website at You can also follow us on FacebookInstagram and YouTube or read our blog for valuable consumer tips and resources.