We have a few important things to tell you about.

Our Victoria office is moving!
We are moving from 307-3450 Uptown Blvd. As of January 7, 2019, our Victoria office will be at:

#321-3600 Uptown Blvd.
Victoria BC V8Z 0B9

Due to our move, there will be service disruptions from January 4 through 7, 2019. This means that email and the MyAccount business platform may be affected. If you are unable to access MyAccount, please try again a little while later. We will still be answering phone calls during business hours.

Special hours of operation:
Our office will be closed at noon on Monday, December 24, 2018, Monday, December 31, 2018, and Friday, January 11, 2019.

If you think that you will need to reach us during this time, for example, if you are a funeral provider helping a family with a private transfer, please try to contact us beforehand. We can be reached at 1.888.564.9963 or by email at operations@consumerprotectionbc.ca.

Thank you for your patience!