Consumer Protection BC has issued a compliance order and an administrative penalty of $500 against West Coast Court Bailiffs, a bailiff based in New Westminster BC, for:

  • Failing to ensure in a seizure of a cargo trailer containing commercial assets of a borrower, that the trailer was in fact specifically charged or mortgaged or otherwise liable to seizure in accordance with the requirements of section 122 (b) of the Business Practices and Consumer Protection Act (BPCPA) and the creditor’s remedies against the borrower
  • Failing to ensure in a seizure of an unassembled metal structure that the property was in fact specifically charged or mortgaged or otherwise liable to seizure in accordance with the requirements of section 122 (b) of the BPCPA and the creditor’s remedies against the borrower
  • Permitting a commercial bailiff employed by the Respondent to represent himself falsely or misleadingly as acting in the capacity of a court bailiff, by the apparel or uniform worn by the bailiff while conducting a seizure unrelated to any authorization of a court bailiff, contrary to section 123 (a) of the BPCPA

Bailiffs who are acting as a debt collector (not on a court order) are required to be licensed with Consumer Protection BC. In November 2017, Consumer Protection BC suspended the bailiff licence of West Coast Court Bailiffs for failing to report financials. The licence later expired and was not reinstated.

Please read the compliance order, notice of administrative penalty and the full reasons for the decision available on our website.

In addition to the administrative monetary penalties, the business has been ordered to reimburse Consumer Protection BC partial costs for the inspection in the amount of $750 within 30 days. By law, the business has 30 days to request a reconsideration of the decision. All money received from administrative penalties is deposited into the Consumer Advancement Fund (as required by section 169 of the BPCPA).

To understand the difference between Consumer Protection BC-licensed bailiffs and court bailiffs, to check the status of a Consumer Protection BC licensed business, and other information for regulated businesses and the public, please explore www.consumerprotectionbc.ca.

About Consumer Protection BC:

Consumer Protection BC is the regulator of a variety of sectors and specific consumer transactions in the province. Our mandate is to license and inspect our regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, classify all general release motion pictures and provide information and referrals to consumers.

For more information about our organization, to read our recent enforcement actions, and to learn about our inspection and complaint-handling processes, please visit our corporate website at www.consumerprotectionbc.ca. You can also follow us on Twitter @ConsumerProBC, like us on Facebook and read our blog for valuable consumer tips and resources.