STATUS UPDATE: The required report was filed and the suspension has since been lifted.

Consumer Protection BC has issued an administrative penalty and licence suspension for BNW Travel Management Ltd. (DBA Brave New World), a travel agency based in Vancouver BC, for:

  • Failing to provide the required financial report within 90 days of the fiscal year, ending January 31, 2019, contrary to section 12 (1) of the Travel Industry Regulation, an administrative penalty of $4,000

The licence is suspended on July 2, 2019, until further notice. Read the licence suspension.

By law, a business has 30 days to request a reconsideration of the decision. Businesses or individuals must not operate with a suspended licence.

The licensing actions in this notice are accurate at the time of posting and may not be updated. To check the current status of a Consumer Protection BC licensed business, please visit our website.

About Consumer Protection BC:

Consumer Protection BC is the regulator of a variety of sectors and specific consumer transactions in the province. Our mandate is to license and inspect our regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, classify all general release motion pictures and provide information and referrals to consumers.

For more information about our organization, to read our recent enforcement actions, understand our administrative penalty policy and procedures, to learn about our inspection and complaint-handling processes, and other information for regulated businesses and the public please visit our website at You can also, like us on Facebook, follow us on Instagramfollow our film rating content on Twitter @ConsumerProBC and read our blog for valuable consumer tips and resources.