Consumer Protection BC has issued compliance orders against seven funeral directors and/or embalmers for:

  • Failing to complete the required education/training, contrary to section 38(1)(a)(b) of the Cremation Interment and Funeral Services Regulation, which requires funeral directors and embalmers to complete the following training every two years once licensed:
    • (a) 6 hours of training in a program of funeral services that is approved by the director, if licensed as a funeral director, and
    • (b) 6 hours of training in a program of embalming that is approved by the director, if licensed as an embalmer

The funeral directors/embalmers subject to enforcement action are:

1. Louis Chan

2. Lara Kraubner

3. Jade Simms

4. Christina Koh

5. Bryanne Levesque

6. Steffi Yuk Ching Lai

7. Patrick Beattie

Individuals who have not already completed the education and training requirements for the previous two-year period have been ordered to do so. The order also required each individual to reimburse Consumer Protection BC for partial costs for the inspections in the amount of $150 within 30 days.

By law, the individuals have 30 days to request a reconsideration of the decision.

All money received from administrative penalties is deposited into the Consumer Advancement Fund (as required by section 169 of the BPCPA).

The licensing actions in this notice are accurate at the time of posting and may not be updated. To check the current status of a Consumer Protection BC licensed business, please visit our website.

About Consumer Protection BC:

Consumer Protection BC is the regulator of a variety of sectors and specific consumer transactions in the province. Our mandate is to license and inspect our regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, and to classify all general release motion pictures.

For more information about our organization, to read our recent enforcement actions, and to learn about our inspection and complaint-handling processes, please visit our corporate website at You can also follow us on FacebookInstagram and YouTube or read our blog for valuable consumer tips and resources.