One of 18 CEOs worldwide praised for pandemic-era leadership.

MEDIA RELEASE – The COVID-19 pandemic has changed the way we view effective leadership. The world today is desperate for decisive leaders with not only courage but also big doses of humanity, honesty and clear communication skills. Consumer Protection BC’s CEO, Rob Gialloreto, has all that in spades, as confirmed with an Inspiring Leader award from Inspiring Workplaces.

What does it take to be a great leader in a time of uncertainty? While these types of designations are supported by examples of excellent leadership, they are best validated by the people who work alongside them.


“Throughout the pandemic, and in moments of incredible ambiguity, Rob acted quickly and in a transparent and caring manner. Balancing the needs of staff with maintaining the sustainability of an organization in a crisis is no easy task. Bold, intentional, authentic leadership is required: Rob is that kind of leader.”

– Rod Dewar, Chair of the Board of Directors


“With no playbook for these difficult times, Rob has led our organization with compassion and a focus on people – from being one of the first CEOs to decide that all staff work from home, to championing the launch of a new staff engagement platform, to consistently attending team staff meetings just to check in to see how people are doing, to CEO video updates that are either humorous or offer a sense of security and comfort to allay fears. There has never been a time where we didn’t feel that we were all in this together. That is a powerful thing.”

– Tatiana Chabeaux-Smith, Director of Communications and External Engagement


“During the pandemic, we expanded our authority to look into price gouging behaviour in the province. Rob formed an implementation team based on individual strengths of several staff. While he set the parameters of the project, he gave us full autonomy and leeway to figure out how to make it happen and to leverage our individual areas of expertise. At every turn, and there was constant need to maneuver, he always celebrated the wins with us, big or small. We always felt trusted to make decisions on behalf of the organization. This is just one example of the empowering approach Rob takes towards leadership.”

– Shahid Noorani, Vice President of Regulatory Services

Not only has Rob Gialloreto been named an Inspiring Leader, but Consumer Protection BC is also recognized as one of Canada’s Best Workplaces (2017, 2018, 2019, 2020), a BC Best Workplace (2018, 2019, 2020) and is certified as a Great Place to Work. Find out more about the provincial regulator at

About Inspiring Workplaces
Inspiring Workplaces is the result of the merger of the Employee Engagement Awards and the Employee Engagement Alliance. It is headquartered in the UK and operates in North America, Africa and Australia. The 2020 Inspiring Leader recognition was awarded to 18 CEOs and 55 individuals overall. Full information on The Inspiring Workplaces Awards can be seen here

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Curious to hear Rob Gialloreto’s top three pieces of advice to lead well in a crisis?

Schedule an interview with him: