Travel Services
Decision summary: Vancouver travel agency fined for violating BC’s travel industry regulations

{August 28, 2017} VICTORIA, BC – Consumer Protection BC has issued administrative penalties totaling $1500 and a compliance order against Kenmore Travel Group Inc. a licensed travel agency based in Vancouver BC, for violating BC’s Travel Industry Regulation (TIR). The administrative penalties are for:

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Decision summary: Vancouver travel agency fined for violating BC’s travel industry regulations

{July 28, 2017} VICTORIA, BC – Consumer Protection BC has issued administrative penalties totaling $800 and a compliance order against M’s Travel Ltd., a travel agent based in Vancouver BC, for violating BC’s Travel Industry Regulation (TIR). The administrative penalties are broken down as follows:

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Decision summary: Richmond travel agency fined for violating BC’s travel industry regulations

{July 20, 2017} VICTORIA, BC – Consumer Protection BC has issued a compliance order and administrative penalties totaling $2,400 against Sealand Travel Inc., a travel agent based in Richmond BC, for violating BC’s Travel Industry Regulation (TIR). The administrative penalties are broken down as follows:

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Watchdog warns public about unscrupulous Coquitlam travel agent

 

MEDIA RELEASE
For immediate release

Consumer Protection BC revokes agency’s licence; reprimands other agents


{June 21, 2017}, VICTORIA, BC –  Consumer Protection BC has cancelled the travel licence of Golden Travel Ltd. for breaching BC’s travel regulations.

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More than $13,300 refunded to travellers so far in 2016, says Consumer Protection BC

Nov. 28, 2016, Victoria, BC – From Jan. 1 to Oct. 31, 2016, 19 travellers have been compensated $13,359 through BC’s Travel Assurance Fund – a result of the closures of BC travel agencies Air-World Tour & Travel Ltd. (based in Surrey, BC) and Skyline Tours Ltd. (Burnaby, BC).

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Consumer Protection BC suspends licence for Coquitlam, BC travel agency – travellers urged to confirm travel plans

Nov. 18, 2016, Victoria, BC – Consumer Protection BC has just suspended the licence of Golden Travel Ltd., a travel agency located in Coquitlam, BC.

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Consumer Protection BC suspends licence for Vanderhoof, BC travel agency – travellers urged to confirm travel plans

Oct. 19, 2016, Victoria, BC – Consumer Protection BC has just suspended the licence of Mileigh Holdings Ltd (doing business as Vanderhoof Seven Seas Travel), a travel agency located in Vanderhoof, BC, based on information the business location has closed without notifying Consumer Protection BC.

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Licence suspended for Airways Tours & Travel Ltd.

{July 25, 2016}, VICTORIA, BC – Consumer Protection BC suspended the travel licence and issued an administrative penalty against Airways Tours & Travel Ltd., a travel agency located in Surrey, BC, for violating BC’s consumer protection laws.

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Travel agency based out of New Westminster fined for violating BC’s travel industry regulations

{March 7, 2016} VICTORIA, BC – Consumer Protection BC has issued an administrative penalty against New Westminster based travel agency, VIP Travel Ltd., for violating BC’s travel industry regulations.

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Richmond and Vancouver based travel agencies ordered to pay penalties for violating BC’s travel industry regulations

{March 3, 2016} VICTORIA, BC – Consumer Protection BC has issued an administrative penalty against Vancouver based travel agency, Comet Travel & Tours Ltd., and against Richmond based travel agency, Ruibang Global Travel Service Inc. for violating BC’s travel industry regulations.

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Travel agencies fined for violating BC’s travel industry regulations

{February 23, 2016} VICTORIA, BC – Consumer Protection BC has issued an administrative penalty against Richmond based travel agency, Tai On Travel Ltd., and against Surrey based travel agency, Galaxy Travel Ltd. for violating BC’s travel industry regulations.

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Travel agency signs an agreement to amend business practices

{February 16, 2016} VICTORIA, BC – Following an inspection, an undertaking has been signed between Coquitlam based travel agency, Cantak Holidays Ltd. and Consumer Protection BC.

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Coquitlam based travel agency fined for violating BC’s travel industry regulations

{February 10, 2016} VICTORIA, BC – Consumer Protection BC has issued an administrative penalty against Coquitlam based travel agency, Parastoo Travel Ltd., for violating BC’s travel industry regulations.

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Travel agency fined $2,000 for not providing financial statements and required to immediately cease selling travel services
STATUS UPDATE: Please note that the licence suspension for Happy Times Travel & Tours Ltd. was lifted on December 24, 2015 as the business submitted the required documentation. 

{December 18, 2015} VICTORIA, BC –
Consumer Protection BC has issued a licence suspension notice, compliance order and an administrative penalty against travel agency, Happy Times Travel & Tours Ltd., for violating BC’s Travel Industry Regulations. The business has a head office in Richmond BC as well as two branch locations in Vancouver. All three licenses are currently under suspension.
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Consumer Protection BC suspends travel licence for Skyline Tours Ltd.

{Aug. 13, 2015} VICTORIA, BC – Consumer Protection BC has suspended the licence of Skyline Tours Ltd., a travel agency and wholesaler based in Burnaby, BC.

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