About BC Consumer Protection

Licence suspended for Prince George, BC-based debt collection & bailiff agency

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{September 21, 2017} VICTORIA, BC – Consumer Protection BC has suspended the licence of CRC Enterprises Ltd. (dba CRC Credit Recovery Centre), a debt collection agent and bailiff based in Prince George BC, for allegations of non-compliance of BC’s consumer protection laws by:
  • Failing to provide information as required, contrary to section 189(5)(b) of the Business Practices and Consumer Protection Act (BPCPA)
  • Hindering and obstructing an inspection, contrary to section 189(5)(e) of the BPCPA
  • Failing to account for and pay money in a timely way to creditors for whom it has collected funds, contrary to section 126(2)(a) of the BPCPA
  • Failing to provide an accounting to the creditor for money collected, contrary to section 126(3) of the BPCPA

The licence suspension is effective immediately and remains in place until a complete inspection can be performed and until we are satisfied that there is no longer risk to the public interest in allowing CRC to operate as a debt collection agent and bailiff. Read the reasons for the decision in full.  By law, the business has 30 days to request an opportunity to be heard.

To check the status of BC-licensed debt collectors and bailiffs, to read a backgrounder on the regulation of the debt collection sector in BC and other information for businesses and the public, please explore www.consumerprotectionbc.ca.

About Consumer Protection BC:
Consumer Protection BC is the regulator of a variety of sectors and specific consumer transactions in the province. Our mandate is to license and inspect our regulated businesses, respond to consumer inquiries, investigate alleged violations of consumer protection laws, classify all general release motion pictures and provide information so consumers can self-assess the fairness of a transaction. Our vision is a province where all citizens of BC are empowered in their transactions as a result of rigorous and consistent business compliance and through the provision of information.

For more information about our organization, to read recent enforcement actions, and to learn about our inspection and complaint-handling processes, please visit our corporate website at www.consumerprotectionbc.ca. You can also follow us on Twitter @ConsumerProBC, like us on Facebook and read our blog for valuable consumer tips and resources.