About BC Consumer Protection

Your Online Business Account

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Consumer Protection BC is building a new and improved online account platform that will eventually be rolled out to all our licensed sectors.  This new platform is called MyAccount.

While we have successfully moved some of our licensed sectors to this new platform, will are still in the process of expanding the service to all our licensees:

If you are a member of one of the following sectors, you should have received an email invitation to log in to MyAccount.  If you have not yet received that email, please contact us toll-free at 1-888-564-9963 or This email address is being protected from spambots. You need JavaScript enabled to view it..

The following sector(s) can log in now by clicking on the MyAccount button below: 

* Travel 

* Cemeteries

* Funeral service providers

* Crematoriums

* Telemarketing

When logging in to this account, your username is your email address. 


MyAccount button - no icon


OTHER SECTORS:

The next sector to be invited to move to the MyAccount platform will be payday lending. You will be notified when that happens. 

While our goal is to move all licensed businesses to the new platform, during this transitional phase, the renewal process has not changed for the following sectors:

* Debt collection and debt repayment

* Home inspections 

* Motion pictures (theatre, retailers, distributors)

If you have any questions, please contact us directly at 1-888-564-9963 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you.