Changes to travel licence renewals and financial reporting

Last updated: December 11, 2018

There are some important changes to how you submit your financial report(s) and when you renew your travel licence(s) with us.

What’s changing?

  • Starting on January 1, 2019, you can submit your financial reports online through MyAccount, your online business platform.
  • We are shifting all the licence renewal dates to align with your financial reporting deadline.

Understand the timelines.
Log into MyAccount. 

We know you have a lot to think about when it comes to running your business. We are working towards making the licensing and reporting process quicker and easier for you. We will talk you through each step of the process, be clear about the fees and explain how to submit your financials online. Please watch for those emails and read them carefully. Please let us know if you have new contact information and we must be notified if your fiscal year end date changes.

We anticipate that all the changes will be in place by the end of 2020. Thank you for your patience and trust during this transition period.

If you have questions, please contact our Licensing and Information Services team at 1.888.564.9963 or send us an email to

We are moving offices! During this transition, portions of our website and MyAccount may not work as expected. Please be patient while we settle into our new space.