Inspection Guides

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Consumer Protection BC is responsible for the administration of the Business Practices and Consumer Protection Act (BPCP Act) and the Debt Collection & Repayment Regulation.

Together this Act and Regulation govern the conduct of persons who engage in the business or occupation of debt collection, bailiff or debt reapyment and the licensing requirements for debt collectors, bailiffs and repayment agents in British Columbia.

The material in the guides below provide a reference point for licensed businesses and individuals on what to expect and how to prepare for inspections performed by Consumer Protection BC.

Debt Collection and Bailiff Inspection Guide
Debt Repayment Agent Inspection Guide