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Consumer Contracts

Posted on:
22 February 2016

Written by Consumer Protection BC’s enforcement department

Scenario:
You have decided that it’s time to get fit! You sign up at the local gym for a one year membership. The 12 month gym membership includes weight training, cardio machines, as well as unlimited yoga and spin classes. You sign a contract and pay the entire 12 month membership fee of $600. You’re eager to get into shape so you go to yoga and spin classes at least 5 times a week. After a few months, the owner of the gym tells you they will no longer offer those classes but they will still provide weight training and cardio equipment.

What would you do?
(a) Wish they still offered yoga and spin classes but you do nothing, thinking that you still have 9 months left on your contract, and you’ve already paid so there isn’t much you can do.
(b) Ask for a refund for the remaining 9 months of your contract because the gym made substantial changes in the services they provided.
(c) Demand the gym gives your $600 back so you can find another gym that offers yoga and spin classes.

Consumer Contracts

Posted on:
04 January 2016

2016 is here and if you have listed “getting fit and healthy” as part of your new year’s resolution, you may be considering signing up for a gym membership. A few months back, we had inquiry question from a consumer who signed up for a gym on a tablet and was wondering if her digital signature was legal. In this blog post, we’ll share the answer to that question as well as some other important information about signing up for a gym.

Consumer Contracts

Posted on:
28 September 2015

It’s fall and in anticipation of the upcoming holiday season (and all the delicious food), I’ve been thinking about joining a gym. But I have questions for myself – including whether I can commit to going on a regular basis to make the membership worthwhile. Do you have the same questions? Well, read on to learn what to ask if you are considering  joining a gym.

Consumer Contracts

Posted on:
12 May 2014

Thinking about getting in shape for the summer? Yeah, me too. And while you may be focused on finding the perfect gym, with great equipment and specific classes, you’ll want to give the same effort to reading – and understanding – your contract. Trust us, it’s worth it. Before you sign that fitness contract, stop and Take5 to think about these three things (click to read more).

Tips

Posted on:
06 January 2014

Roll call: how many of you made a resolution to get fit in the New Year? Since a number of consumers sign up for gym memberships in early January, we thought it’d be a good time to remind you of one of the most important rights you have when it comes to fitness contracts.

Consumer Contracts

Posted on:
31 December 2012

New Year’s resolutions: from pledging to be kinder to your sibling to flossing more often and (finally) dusting off that guitar and learning to play, many of us are starting the New Year with great intentions. If you’re like many of us and have a fitness resolution on your list, this blog post serves as a refresher of your fitness contract rights.

Consumer Contracts

Posted on:
16 January 2012

As this is the time of year that people begin working on their new year’s resolutions, we thought it would be useful to provide some more information around gym membership contracts. Gym memberships as well as other types of memberships for fitness purposes (i.e. yoga, or swimming lessons) all fall under the category of continuing services contracts.

Consumer Contracts

Posted on:
24 August 2011

Do you know what a continuing service contract is? Do you think it is a contract which:

a) Provides for instruction, training, or assistance in body building and exercising
b) Applies to weight loss facilities and self defense lessons
c) Includes dance lessons
d) Gives the consumer access to membership to a health studio or gym
e) All of the above

Consumer Contracts

Posted on:
16 February 2011

Do you currently have membership at a gym?  Do you know when your contract ends? If the answer to the last question is “no”, you’re not alone!  We often receive calls from people who have just discovered they are paying monthly for a gym membership they thought had ended months ago.