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Other Business

Posted on:
13 December 2016

Did you know certain cards are not included in BC's gift card law? In this blog post, we'll show you how to figure out if your card is a regular retail gift card (which we oversee) or a general use prepaid card (which are regulated federally), and tell you where to go if you need help. Sound a bit confusing? It can be so read on for more information.

Debt Collection & Repayment

Posted on:
07 November 2016

November is Financial Literacy Month, a national initiative spearheaded by the Financial Consumer Agency of Canada. To mark this event, we’re sharing some interesting money-related questions (and answers) as asked by you, our blog readers.

Other Business

Posted on:
01 February 2016

Written by Consumer Protection BC’s enforcement department

Scenario:
You just found out you’re having a baby and your best friend buys you a $50 gift card at a well-known baby clothing store. She kept the gift card until you had your baby. By the time you go to the store to use the gift card, you discover that while the store is still open, they have recently declared bankruptcy and the salesperson won’t let you use the card.

What would you do?
(a) Shred the gift card.
(b) Ask the sales clerk for more information.
(c) Demand the salesperson accept the gift card since the store is open and selling clothes.

Other Business

Posted on:
19 October 2015

Have you ever wondered why the balance on your shopping-mall gift card has decreased since it was purchased? Well, it may be because “mall cards” are allowed to charge fees in BC.  Mall cards can be a great option for your friends or family members who are hard to buy for but note that there may be some additional fees.

Other Business

Posted on:
04 August 2015

Heading off to post secondary school for the first time can be very exciting… and very stressful! Not only is there a new academic learning curve, but some of you may be heading off to live on your own for the very first time. So whether you’re a student who is flying the nest or a parent who is preparing their child for this next chapter in life, here is some information that may come in handy to avoid getting yourself into a financial jam.

Other Business

Posted on:
14 December 2014

Ahh the holidays: a time to spend quality time with your loved ones and not stress out about buying the perfect gift… right?! In all seriousness, chances are many of you are purchasing gift cards for friends and family this season – here’s a reminder about what the law says about expiration dates and fees.

Other Business

Posted on:
05 May 2014

We often get calls from consumers, asking about prepaid cards and gift cards. Consumer Protection BC is responsible for regulating the law in BC around gift cards when it comes to fees and expiry dates.

Other Business

Posted on:
29 April 2013

Here at Consumer Protection BC, we receive hundreds of consumer inquiries each week. They come to us through our Call Centre, through our Facebook and Twitter accounts as well as through here, on our blog. For today’s post, we thought it might be fun to post a few consumer questions (and our answers!) about the hot topic of gift cards. We’ve gotten more than 20 comments on ONE of our posts on this topic alone!

Tips

Posted on:
07 January 2013

You may remember a few years back when deals of the day (or flash sales) first exploded on the e-commerce marketplace – I sure do. Online companies such as Groupon, Livingsocial and Travelzoo suddenly became household names and I, amongst countless of other consumers, started purchasing vouchers in exchange for discounted products or services. While these types of deals can be money savers, it’s important to know BC’s gift card law does not apply to these discounts (meaning they can have expiry dates and fees, and you may be vulnerable if the company or merchant closes its doors).

Tips

Posted on:
05 December 2012

This week we received the following question on our blog from a consumer.  Check out our video below for the answer!

Jeremy asks:

"Do the {BC gift card} laws only apply to the kind of gift card that is plastic with the magnetic strip?

My manager got me a gift card to a local restaurant (a general card for food and/or drinks), which is just a folded paper card listing the amount of the gift, who authorized it, etc. I recently found that it had fallen in-behind my bookshelf, but it is now 2 years past the expiry they wrote on it. They refuse to honour it. Do the laws still apply to local business gift cards? Or do they only apply to the plastic ones with magnetic strips? Thanks!"

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