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Consumer Contracts

Posted on:
20 June 2017

Jake landed a new job in Calgary and had three weeks to pack up his life in Winnipeg. He started looking for a moving company, “being a millennial, the first place I looked was online,” says Jake. He hired the company and arranged for his belongings to be delivered to Calgary.

The delivery date arrived and his belongings were nowhere to be seen. Something didn’t feel right.

Tips

Posted on:
16 May 2017

Coupons can be a great way to save you some money on products or services, but how do you know if one is legitimate or not? Apparently, it’s not as easy as it seems.

We’ve been hearing that coupon scams are starting to gain popularity in the United States and the UK and have resulted in losses of millions of dollars from both consumers and businesses alike, according to the Coupon Information Corporation (CIC). So, to keep British Columbian’s in-the-know we have some tips and tricks to stay savvy to these bogus coupons.  

Tips

Posted on:
18 April 2017

With so many people on-the-go with their smart phones, tablets, and laptops, public Wi-Fi is available nearly everywhere. As convenient as public Wi-Fi can be, there are some important things to know to protect yourself and your personal information on these networks. We’ve put together some tips from the Government of Canada on how to stay safe and limit your risk when using public Wi-Fi.

Tips

Posted on:
29 March 2017

Free trial scams have taken millions from Canadians’ pockets, according to Canada’s Competition Bureau. In fact, they list free trial traps as one of the most prevalent and sneaky “scams on the horizon”. All the more reason to find out more and protect yourself.

While Consumer Protection BC doesn’t have the authority to deal with scams, we have put together three types of free trial traps along with some tips to help you navigate them.  

Telemarketing

Posted on:
18 November 2016

Whenever I post information about consumers’ telemarketing rights on Facebook, I tend to get questions about scam calls. If you ever wanted to know what to do about unsolicited telephone calls from fraudsters, keep reading…

Tips

Posted on:
06 April 2016

According to the Royal Canadian Mounted Police, identity theft refers to the preparatory stage of getting and collecting someone else's personal information for criminal purposes. Read on to find out what type of information the criminals are looking for and how you may be able to reduce the risk of identity theft.

Tips

Posted on:
29 March 2016

Hunting for rental housing in any city can be exhausting. Going to view small one-bedroom apartments ‘accidentally’ listed as 2 bedrooms or a tiny, dark house described as ‘huge’ and ‘bright’ is frustrating. Even worse is paying a deposit on property that does not exist. Here are some tips to help you identify a possible scam when looking for rental property:

Tips

Posted on:
16 November 2015

“Look 20 years younger! Wrinkle cream free trial - $150 value!”

You have likely seen these ads while browsing the web or being social on Facebook. Have you ever tried these products or thought about trying them? It says it’s free…but is it really? Our inquiry centre has recently received calls about these online free trial products – some people asking questions and others found that they had inadvertently agreed to receive expensive products on an ongoing basis. Here are some things to look for before you consider saying yes to “free trial” products.

Consumer Contracts

Posted on:
17 August 2015

Have you ever been approached by someone at your door, offering you a renovated bathroom or a new roof at a price that seems just a little too good to be true? In this blog post, we’re sharing information about home renovation scams!

Tips

Posted on:
10 August 2015

According to the Canadian Bankers Association, four billion debit transactions happen each year in Canada – 99% without incident. However, debt card skimming fraud does happen. In this blog post, we’re offering tips on to protect yourself from this type of scam. 

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