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Consumer Contracts

Posted on:
25 July 2016

Have you ever come across a situation where you signed something and immediately after realized that it was a mistake? It’s often our “gut feeling” that tells us to take a different action. In this video, we share the story of Rebecca*. When she found herself in "hot water" with her hot tub contract, she called Consumer Protection BC for help.

Consumer Contracts

Posted on:
13 June 2016

Charlotte* loves exercising and was excited to enroll in a specialized yoga practice at a local studio. She eventually agreed to purchase a $1000 year-long membership upfront and received a credit card receipt after the transaction but no contract. 

Tips

Posted on:
28 September 2014

We had a question from a consumer the other day: “How can I be sure I’m hiring a legitimate, trustable contractor to renovate my home?” There are many legitimate contractors and business out there. Here are some tips to help you make an informed decision when hiring someone.

Consumer Contracts

Posted on:
15 November 2013

We would like to tell you a story about how we recently helped two consumers successfully cancel their contracts, saving them more than $7,000 in membership costs.

Incentive

Consumer Contracts

Posted on:
03 June 2013

Well, it’s almost the summer – and that means that more people may be approaching our doors, asking us to purchase products or services. We’ve written a lot of information about door-to-door sales on our blog, so today’s post acts as a one-stop-shop for direct sales information. We hope you find it useful!

Door

Tips

Posted on:
12 March 2012

Recently I was furniture shopping and found a perfect dining room suite. I thought to myself that even though it was expensive, if I purchased it on credit I wouldn't have to pay interest for a whole year. It sounded like a great deal but was there a catch? What did the interest start adding up and what was I responsible for?

Tips

Posted on:
01 March 2012

We received a suggestion to write a blog about over-charging for car repairs from our Facebook friend Justin. This is an issue our inquiry unit receives quite often so we thought this was a great blog topic!

Consumer Contracts

Posted on:
16 January 2012

As this is the time of year that people begin working on their new year’s resolutions, we thought it would be useful to provide some more information around gym membership contracts. Gym memberships as well as other types of memberships for fitness purposes (i.e. yoga, or swimming lessons) all fall under the category of continuing services contracts.

Other Business

Posted on:
31 October 2011

Our Inquiry Team often receives calls from consumers who have just purchased a car from a BC dealership. The most common question we are asked is whether or not they can return the car if they are not satisfied. Often consumers think there is a grace period where they can return the car but this is not the case. Once you purchase the car, most often you can’t return it.

Consumer Contracts

Posted on:
24 August 2011

Do you know what a continuing service contract is? Do you think it is a contract which:

a) Provides for instruction, training, or assistance in body building and exercising
b) Applies to weight loss facilities and self defense lessons
c) Includes dance lessons
d) Gives the consumer access to membership to a health studio or gym
e) All of the above

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