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Tips

Posted on:
16 February 2017

The shared economy is a newer term often used to describe economic and social activity involving online transactions. The shared economy can take a variety of forms, and typically provides consumers with access to goods and services not normally available to them through commercial enterprises. This is especially true with accommodation rentals. According to Rachel Botsman’s book What’s Mine Is Yours, the peer-to-peer rental market is valued at $26 billion, with new services and platforms emerging frequently, and the most dominant of which is AirBnB.

Tips

Posted on:
16 February 2017

How often do you shop online? Forester Research is predicting that Canadians will spend $39 billion online by 2019, representing 9.5% of all retail purchases in Canada. So what are we buying exactly? 

Tips

Posted on:
16 February 2017

A survey of Canadians released by the Canadian Payroll Association in September 2016 revealed that 48% of Canadians said it would be hard to make ends meet if their pay cheque was delayed even just one week. 

Other Business

Posted on:
12 April 2016


Every day, we receive questions through our Inquiry Centre, Facebook, Twitter and blog. If the consumer question is regarding one of the industries we regulate, we can directly help them. So what happens if it isn’t? Well, we have a list of 80+ partner organizations and in this video blog, we would like to share some information about a couple of common referral resources. 

Other Business

Posted on:
01 February 2016

Written by Consumer Protection BC’s enforcement department

Scenario:
You just found out you’re having a baby and your best friend buys you a $50 gift card at a well-known baby clothing store. She kept the gift card until you had your baby. By the time you go to the store to use the gift card, you discover that while the store is still open, they have recently declared bankruptcy and the salesperson won’t let you use the card.

What would you do?
(a) Shred the gift card.
(b) Ask the sales clerk for more information.
(c) Demand the salesperson accept the gift card since the store is open and selling clothes.

Other Business

Posted on:
21 December 2015

Last week, we’ve looked at our top 5 most viewed blog posts of 2015. This week, let’s look at our five most popular Facebook posts of 2015. These posts had the most likes, comments and shares from our online community.

Drum roll please...

Tips

Posted on:
09 November 2015

When you are buying online, it can feel like you have unlimited options of goods and services. When it comes to payment options, there are also many options to choose from. Credit cards, e-wallets such as PayPal and Google Checkout, bank transfers, cash on delivery, prepaid cards and the list goes on. In this blog post, let’s explore the credit card option when making purchases online.

Consumer Protection BC

Posted on:
19 October 2014

Did you know that we send out regular emails full of useful consumer information, tips and resources? Read on to learn more about what kind of information we share in these emails and how to sign up!

Other Business

Posted on:
05 May 2014

We often get calls from consumers, asking about prepaid cards and gift cards. Consumer Protection BC is responsible for regulating the law in BC around gift cards when it comes to fees and expiry dates.

Cemetery & Funeral Services

Posted on:
06 February 2014

Death: it’s a sensitive topic that many of us shy away from until we’re forced to make difficult end-of-life arrangements. In this blog post, prepare yourself for the future and discover some of the rights you have when it comes to cemetery and funeral services – for instance, did you know you can supply your own casket, as long as it meets certain requirements?

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