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Tips

Posted on:
05 September 2017

Clear and effective writing is an important skill in both your personal and professional life. When it comes to getting a point across in writing, you want to make sure you don’t get bogged down in the details and the reader knows exactly what you are trying to say. If you have a concern that you want to express to your MLA, here are some suggestions on how to write an effective, clear, and concise letter. 

Tips

Posted on:
30 May 2017

We often get questions from consumers about buying new and used vehicles and returning a new car. While we don’t have authority over these areas, we are always happy to offer a referral if there is an organization that is better equipped to help you. Read on for examples of some of these types of consumer questions and our answers. 

Tips

Posted on:
24 April 2017

Planning a wedding can be one of the most exciting (and stressful) times of your life. They are expensive and there is an extensive amount of long term planning. You have to think about the location, the wedding dress, the bachelorette party, the bridesmaid dresses, the cake, the photographer and so on and so on. 

So, what happens if your photographer suddenly isn’t responding to your texts and takes off with your deposit? Or the bakery making your cake goes out of business?

Check out these 7 tips to protect yourself and make sure your big day is fun-filled and worry free:

Tips

Posted on:
29 March 2017

Free trial scams have taken millions from Canadians’ pockets, according to Canada’s Competition Bureau. In fact, they list free trial traps as one of the most prevalent and sneaky “scams on the horizon”. All the more reason to find out more and protect yourself.

While Consumer Protection BC doesn’t have the authority to deal with scams, we have put together three types of free trial traps along with some tips to help you navigate them.  

Tips

Posted on:
06 February 2017

Flowers are always a nice way to show your appreciation for someone. I love that I can buy and send flowers online to someone whether they live in town or abroad – delivered right to their doorstep! Here are some tips if you choose to buy flowers online.

Tips

Posted on:
24 May 2016

For many of us, cell phones are an important part of our lives. It’s not just a communication device but it also enables us to store photos, organize our schedule, and connect with friends and family. Unfortunately scammers are also using cell phones as a tool. In this blog post, we would like to share examples of these types of scams.

Other Business

Posted on:
12 April 2016


Every day, we receive questions through our Inquiry Centre, Facebook, Twitter and blog. If the consumer question is regarding one of the industries we regulate, we can directly help them. So what happens if it isn’t? Well, we have a list of 80+ partner organizations and in this video blog, we would like to share some information about a couple of common referral resources. 

Tips

Posted on:
06 April 2016

According to the Royal Canadian Mounted Police, identity theft refers to the preparatory stage of getting and collecting someone else's personal information for criminal purposes. Read on to find out what type of information the criminals are looking for and how you may be able to reduce the risk of identity theft.

Tips

Posted on:
29 March 2016

Hunting for rental housing in any city can be exhausting. Going to view small one-bedroom apartments ‘accidentally’ listed as 2 bedrooms or a tiny, dark house described as ‘huge’ and ‘bright’ is frustrating. Even worse is paying a deposit on property that does not exist. Here are some tips to help you identify a possible scam when looking for rental property:

Tips

Posted on:
14 March 2016

How do you manage passwords? This can be a challenging task if you have accounts for social media and emails, manage bank accounts online, shop at several sites and subscribe to news sites and more. March is Fraud Prevention Month and specifically, March 15 is National Password Day.

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