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Telemarketing

Posted on:
18 November 2016

Whenever I post information about consumers’ telemarketing rights on Facebook, I tend to get questions about scam calls. If you ever wanted to know what to do about unsolicited telephone calls from fraudsters, keep reading…

Telemarketing

Posted on:
13 April 2015

With the next Canadian federal election slotted for later this year, you may get telephone calls from political representatives or organizations. Here’s what you need to know about the laws that speak to these calls.

Telemarketing

Posted on:
17 August 2014

When I asked consumers what they wanted to hear about on this blog a few months back, telemarketing was still a hot topic. In this blog post I’m going to share my top three telemarketing tips.

Telemarketing

Posted on:
17 December 2013

This holiday season, are you getting more calls from charities or other causes, asking you to donate to those in need? While there may be many legitimate companies and charities calling for fundraising purposes, it’s a good idea to take some precautions to be an informed consumer.

Tips

Posted on:
01 October 2012

As a product of the technically-savvy Millennial Generation, I’m certainly no stranger to buying and selling goods online. But when it comes to selling a car through an online, third-party broker, it’s important to be cautious and know exactly what you’re paying for – and what you’re getting in return.  

Telemarketing

Posted on:
30 April 2012

There are some interesting things happening with the telecommunications industry lately. As you may know, the Canadian Radio-television and Telecommunication Commission (CRTC) created a “National Do Not Call List” which has been helping Canadians reduce the number of telemarketing calls they receive. Here’s the latest news from the CRTC on how this process is going.

Consumer Protection BC

Posted on:
07 September 2011

Who knows what cemeteries, travel agents and payday lenders have in common? The answer: they are all licensed by Consumer Protection BC!

Telemarketing

Posted on:
27 July 2011

If you have read our post “Everything You Wanted to Know About Telemarketers”, you know that Consumer Protection BC plays a role in licensing and regulating certain telemarketers.  For example, the law under the Business Practices and Consumer Protection Act states when a telemarketer can call you.  This being said, we are aware that some consumer prefer not to receive calls at all.  If you are one of these people, you may want to look into the Canadian Radio-television and Telecommunications Commission’s (CRTC) National Do Not Call List.

Telemarketing

Posted on:
05 July 2011

We’ve all had this happen.  We finally get dinner on the table and the whole family rounded up.  We sit down to eat and the phone rings.  We rush to answer it to find it’s a recorded sales pitch.  These unsolicited calls can be frustrating to receive but for many businesses and charities, telemarketing is an effective way to conduct business.