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Tips

Posted on:
26 August 2014

As we head into September, there’s one thing on the mind of many parents – school. In this blog post, we are counting down 5 of our favourite back-to-school shopping tips to help you make informed purchasing decisions.

Tips

Posted on:
20 July 2014

A few months ago we asked our Facebook friends what they most wanted to hear about on this blog. One topic that came up was the Scanning Code of Practice: specifically, what is it and when does it apply?

Other Business

Posted on:
03 February 2014

For those of you who aren’t part of our Facebook community, or who don’t always see what we are asked directly on Facebook, here are three questions we have had recently from consumers related to retail sales (and our answers!).

Other Business

Posted on:
17 October 2013

Have you heard about the Canadian Motor Vehicle Arbitration Plan (CAMVAP)? It’s a cross-Canada program designed to help you resolve disputes with a manufacturer about defects in your vehicle’s assembly or materials, or how the manufacturer is applying or administering a new vehicle warranty. 

Other Business

Posted on:
18 June 2013

Here at Consumer Protection BC, we receive hundreds of consumer inquiries each week. They come to us through our Call Centre, through our Facebook and Twitter accounts as well as through here, on our blog. For today’s post, I’m sharing a few consumer questions (and our answers!) about returns and refunds.


Tips

Posted on:
04 February 2013

Well, it’s official. As of today, the Royal Canadian Mint has stopped distributing pennies to financial institutions, and businesses are starting to round cash transactions to the nearest five-cent increment. Even though the penny won’t completely disappear anytime soon (there is still an estimated $30 billion of them currently in circulation), there are some things you, as a consumer, may need to know.

Tips

Posted on:
01 February 2013

In light of the recent Best Buy closures, we thought it’d be useful to share some information about what consumers might do if they found themselves affected by a business closure.

Tips

Posted on:
01 September 2011

School starts next week and that means back to school shopping for many of us! Start the learning early this year by teaching your kids the importance of being a smart consumer! Here are tips we would like to share about retail sales and cell phones that we often receive questions about.

 

Tips

Posted on:
17 May 2011

Only a month and a half left of the school year and then it’s time for summer break!  For many teens across BC, this will be their last year of high school.  A big part of celebrating the completion of years of hard work is the graduation ceremony where everyone gets all dressed up.  Do you know a teenager that is graduating this year?  Have them read this blog to prevent any snags on their big day.