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Tips

Posted on:
29 March 2017

Free trial scams have taken millions from Canadians’ pockets, according to Canada’s Competition Bureau. In fact, they list free trial traps as one of the most prevalent and sneaky “scams on the horizon”. All the more reason to find out more and protect yourself.

While Consumer Protection BC doesn’t have the authority to deal with scams, we have put together three types of free trial traps along with some tips to help you navigate them.  

Tips

Posted on:
06 February 2017

Flowers are always a nice way to show your appreciation for someone. I love that I can buy and send flowers online to someone whether they live in town or abroad – delivered right to their doorstep! Here are some tips if you choose to buy flowers online.

Tips

Posted on:
30 January 2017

Have you heard about astroturfing? These are online reviews that appear real, but aren’t (just like plastic grass!). In this blog post, we’re sharing some tips on how to tell if an online review is real or not because, according to the Competition Bureau, an estimated 33% of all online reviews are fake!

Tips

Posted on:
23 November 2015

When shopping online, one thing that is very different from buying from a brick-and-mortar store is that you have to wait for the product to arrive. You’ve gone through the whole buying process and just clicked that “buy” button. You’ve paid and now you have to wait for that package to arrive at your door. But wait, what if the package doesn’t show up even after a month of waiting? Let’s look at a couple scenarios for the answer. 

Tips

Posted on:
16 November 2015

“Look 20 years younger! Wrinkle cream free trial - $150 value!”

You have likely seen these ads while browsing the web or being social on Facebook. Have you ever tried these products or thought about trying them? It says it’s free…but is it really? Our inquiry centre has recently received calls about these online free trial products – some people asking questions and others found that they had inadvertently agreed to receive expensive products on an ongoing basis. Here are some things to look for before you consider saying yes to “free trial” products.

Tips

Posted on:
09 November 2015

When you are buying online, it can feel like you have unlimited options of goods and services. When it comes to payment options, there are also many options to choose from. Credit cards, e-wallets such as PayPal and Google Checkout, bank transfers, cash on delivery, prepaid cards and the list goes on. In this blog post, let’s explore the credit card option when making purchases online.

Other Business

Posted on:
02 November 2015

When I can’t find something I’m looking for, the one place I look is the Internet.  Just last month, I was in a store looking at a few unique socks (kitties, raccoons, seagulls…I know I’m strange!) thinking that they would make excellent holiday stocking stuffers. I went back to the same store a few days later and found an empty shelf.  Someone else had the same idea!  So I found the company’s website and considered ordering the socks online, noting that the company was based in the United States. 

Tips

Posted on:
01 October 2012

As a product of the technically-savvy Millennial Generation, I’m certainly no stranger to buying and selling goods online. But when it comes to selling a car through an online, third-party broker, it’s important to be cautious and know exactly what you’re paying for – and what you’re getting in return.  

Tips

Posted on:
14 November 2011

According to news sources, over 82% of Canadians purchased something online last year.  The pros of shopping online include having the ability to easily browse interesting products and compare prices.  The cons include being extremely frustrated if something goes wrong.  Here are some tips on how to ensure sure your online shopping experiences are positive.