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Consumer Contracts

Posted on:
04 July 2017

As soon as summer hits, Consumer Protection BC tends to receive an increased number of calls from consumers who have been approached about buying a vacuum cleaner. These types of sales usually occur either on the phone or through a door-to-door salesperson. There are many legitimate companies who make a living this way, but there are a few things to consider if you are approached by someone selling a vacuum.

Consumer Contracts

Posted on:
05 February 2016

Written by Consumer Protection BC’s enforcement department

Scenario:
It’s a beautiful day so you decide to go outside and clean up your front yard. A salesperson approaches you and says they were in the area repairing your neighbour’s roof. The salesperson tells you they noticed your roof appears to be damaged, and in need of urgent repairs. Since they are already in the area, they are willing to offer you a “neighbour discount”; but since they are very busy, you have to give them a $3,000 deposit to hold the job. Yikes! You’re really concerned about your roof leaking but you aren’t sure what to do.

What would you do?
(a) Rush inside to get your cheque book and write a cheque to the salesperson for $3,000. Whew! You are glad you were outside when the salesperson drove by!
(b) Tell the salesperson that you aren’t interested. You go inside and call two roofing companies and ask them to inspect your roof, and provide written estimates.
(c) Ask the salesperson for the name of the neighbour whose roof was just repaired because you’d like to look at their completed work, and get a reference. 

Consumer Contracts

Posted on:
24 July 2015

With all the purchasing options out there (some just a mouse click away), some people may believe the reign of the door-to-door salesperson is over. But from the number of calls we get each year on this topic, I can tell you the door-to-door sales industry is alive and well. Why? Well, it works. While there are many legitimate sellers, in this post we will talk about your door-to-door sales contract rights, offer tips on how to respond to a door-to-door seller and share information about where to go if you need help.

Consumer Contracts

Posted on:
11 January 2011

Contract: (definition) An agreement between two or more parties for the doing or not doing of something specified. An agreement, enforceable by law.
The definition of a contract seems clear, so why are we often disputing them?