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Consumer Contracts

Posted on:
04 July 2017

As soon as summer hits, Consumer Protection BC tends to receive an increased number of calls from consumers who have been approached about buying a vacuum cleaner. These types of sales usually occur either on the phone or through a door-to-door salesperson. There are many legitimate companies who make a living this way, but there are a few things to consider if you are approached by someone selling a vacuum.

Consumer Contracts

Posted on:
13 June 2017

Chelsea had paid for a lifetime membership with a yoga studio, unaware at the time that lifetime memberships aren’t allowed in BC.

In less than a year, the yoga studio sold to a new owner who had no provisions in place for honouring the existing lifetime memberships.

“No one was taking responsibility,” says Chelsea, “I thought I was out of luck.” She had paid for a service that no one was willing to provide and was disappointed that her method of relaxation had turned into such a headache. “It was very frustrating and no one was acting very yoga-ish about it,” says Chelsea, “I felt very taken advantage of.”

Consumer Contracts

Posted on:
18 September 2014

Last week we received two calls from consumers, asking about deposits they put down on venue rentals for a party – specifically, they asked if they were entitled to refunds if they cancelled their contracts. Check out our top three tips when it comes to signing a contract for a venue rental.

Consumer Contracts

Posted on:
03 June 2013

Well, it’s almost the summer – and that means that more people may be approaching our doors, asking us to purchase products or services. We’ve written a lot of information about door-to-door sales on our blog, so today’s post acts as a one-stop-shop for direct sales information. We hope you find it useful!

Door

Tips

Posted on:
15 June 2011

I remember receiving my first credit card and thinking about how I could go out and buy anything I wanted and not pay until I got the bill.  The bill did come, along with a payment due date and an interest rate attached to any unpaid balance.  I realized if I didn’t pay my bill on time, suddenly that $25 bargain would end up costing me a lot more.

Consumer Contracts

Posted on:
10 May 2011

Around this time of the year when it gets nicer outside, the Inquiry team begins receiving more calls about direct sales contracts.  Why might this be so you ask?  Typically direct sales contracts are made when a salesperson comes to your home (uninvited) and sells you a good or service.  This however does not apply to sales under $50.  Picture a door to door vacuum cleaner salesperson or someone offering a lawn care service.