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Tips

Posted on:
30 May 2017

We often get questions from consumers about buying new and used vehicles and returning a new car. While we don’t have authority over these areas, we are always happy to offer a referral if there is an organization that is better equipped to help you. Read on for examples of some of these types of consumer questions and our answers. 

Tips

Posted on:
23 May 2017

Have you ever been misled by an ad and wondered what can be done about it? We often receive questions from consumers about false or misleading advertising. As a provincial regulator, we are responsible for certain consumer transactions in BC but retail sales and advertising practices fall outside of our areas of authority. So, who can help? We have gathered some information from the Advertising Standards Canada website that talks about what qualifies as a misleading ad and how to lodge a complaint.

Tips

Posted on:
16 May 2017

Coupons can be a great way to save you some money on products or services, but how do you know if one is legitimate or not? Apparently, it’s not as easy as it seems.

We’ve been hearing that coupon scams are starting to gain popularity in the United States and the UK and have resulted in losses of millions of dollars from both consumers and businesses alike, according to the Coupon Information Corporation (CIC). So, to keep British Columbian’s in-the-know we have some tips and tricks to stay savvy to these bogus coupons.  

Other Business

Posted on:
08 May 2017

We get questions from consumers on a variety of topics through our Inquiry Centre, our Facebook page, Twitter and on our blog. When an issue falls outside of our regulatory power we will happily offer a referral if there is an organization that is better equipped to help you. Read on for examples of some of these types of consumer questions and our answers.