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Posted on:
05 August 2017
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Moving is already considered to be one of the most stressful events you can encounter and the last thing you need is shady moving company taking advantage of you. The Competition Bureau Canada issued a news release about a “rogue movers” scam that seems to be popping up across the country. Here are some tips and tricks to stay wise to shady moving scams. 

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Other Business

Posted on:
08 May 2017
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We get questions from consumers on a variety of topics through our Inquiry Centre, our Facebook page, Twitter and on our blog. When an issue falls outside of our regulatory power we will happily offer a referral if there is an organization that is better equipped to help you. Read on for examples of some of these types of consumer questions and our answers. 

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Other Business

Posted on:
20 March 2017
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As some of you may know, March is Fraud Prevention Month and the Better Business Bureau serving the Lower Mainland (BBB) has released the Top 10 Scams of 2016. Educating yourself on some of the most reported scams within the last year could mean the difference between falling for a scam and being wise to it. Read on to learn the most popular scams and ways you can protect yourself as a consumer in 2017.

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Other Business

Posted on:
13 December 2016
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Did you know certain cards are not included in BC's gift card law? In this blog post, we'll show you how to figure out if your card is a regular retail gift card (which we oversee) or a general use prepaid card (which are regulated federally), and tell you where to go if you need help. Sound a bit confusing? It can be so read on for more information.

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Other Business

Posted on:
19 September 2016
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I recently received a question on Facebook about credit repair companies – are they legit? While this particular topic that falls outside the laws we oversee, I wanted to share what I learned with our blog readers. 

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Other Business

Posted on:
20 June 2016
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If you have a will, you have taken a valuable step towards communicating your end-of-life wishes. It can be difficult to think about this topic but being prepared can provide a peace of mind to you and your loved ones. If it has been a while since you initially wrote your will, it may be time to review it as life circumstances do change. 

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Other Business

Posted on:
12 April 2016
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Every day, we receive questions through our Inquiry Centre, Facebook, Twitter and blog. If the consumer question is regarding one of the industries we regulate, we can directly help them. So what happens if it isn’t? Well, we have a list of 80+ partner organizations and in this video blog, we would like to share some information about a couple of common referral resources. 

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Other Business

Posted on:
21 March 2016
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March is Fraud Prevention Month and on March 1st, Better Business Bureau (BBB) released their Top 10 Scam List of 2015. Scammers are always finding new ways to trick people and even familiar scams may have a different spin on them. Learning about common scams out there may be a good first step in protecting yourself. 

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Other Business

Posted on:
07 March 2016
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In late 2015, we reached out to our Facebook community with a survey to learn more about their experience with Consumer Protection BC’s Facebook page. We wanted to know what content they liked, what they wanted to hear more about - and we were also looking for honest feedback about how we are managing our page. The results? Read on to find out more...

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Other Business

Posted on:
01 February 2016
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Written by Consumer Protection BC’s enforcement department

Scenario:
You just found out you’re having a baby and your best friend buys you a $50 gift card at a well-known baby clothing store. She kept the gift card until you had your baby. By the time you go to the store to use the gift card, you discover that while the store is still open, they have recently declared bankruptcy and the salesperson won’t let you use the card.

What would you do?
(a) Shred the gift card.
(b) Ask the sales clerk for more information.
(c) Demand the salesperson accept the gift card since the store is open and selling clothes.

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