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Tips

Posted on:
05 September 2017
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Clear and effective writing is an important skill in both your personal and professional life. When it comes to getting a point across in writing, you want to make sure you don’t get bogged down in the details and the reader knows exactly what you are trying to say. If you have a concern that you want to express to your MLA, here are some suggestions on how to write an effective, clear, and concise letter. 

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Tips

Posted on:
25 July 2017
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We asked our Facebook community for suggestions on topics of interest for our blog posts. Faye O. wanted us to look into the rules around renting with pets in the province. We love hearing from our Facebook community and value their input, so upon request, here is some information about renting with pets.

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Tips

Posted on:
13 July 2017
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Have you ever been signed up for a credit card without fully realizing what was going on? It can happen. People can be lured with promises of reward points or free gifts, and then end up agreeing to sign up for a credit card without being fully aware of what they are signing. Here is some information from the Financial Consumer Agency of Canada (FCAC) about your rights and responsibilities regarding credit cards and consent.

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Tips

Posted on:
30 May 2017
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We often get questions from consumers about buying new and used vehicles and returning a new car. While we don’t have authority over these areas, we are always happy to offer a referral if there is an organization that is better equipped to help you. Read on for examples of some of these types of consumer questions and our answers. 

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Tips

Posted on:
23 May 2017
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Have you ever been misled by an ad and wondered what can be done about it? We often receive questions from consumers about false or misleading advertising. As a provincial regulator, we are responsible for certain consumer transactions in BC but retail sales and advertising practices fall outside of our areas of authority. So, who can help? We have gathered some information from the Advertising Standards Canada website that talks about what qualifies as a misleading ad and how to lodge a complaint.

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Tips

Posted on:
16 May 2017
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Coupons can be a great way to save you some money on products or services, but how do you know if one is legitimate or not? Apparently, it’s not as easy as it seems.

We’ve been hearing that coupon scams are starting to gain popularity in the United States and the UK and have resulted in losses of millions of dollars from both consumers and businesses alike, according to the Coupon Information Corporation (CIC). So, to keep British Columbian’s in-the-know we have some tips and tricks to stay savvy to these bogus coupons.  

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Tips

Posted on:
24 April 2017
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Planning a wedding can be one of the most exciting (and stressful) times of your life. They are expensive and there is an extensive amount of long term planning. You have to think about the location, the wedding dress, the bachelorette party, the bridesmaid dresses, the cake, the photographer and so on and so on. 

So, what happens if your photographer suddenly isn’t responding to your texts and takes off with your deposit? Or the bakery making your cake goes out of business?

Check out these 7 tips to protect yourself and make sure your big day is fun-filled and worry free:

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Tips

Posted on:
18 April 2017
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With so many people on-the-go with their smart phones, tablets, and laptops, public Wi-Fi is available nearly everywhere. As convenient as public Wi-Fi can be, there are some important things to know to protect yourself and your personal information on these networks. We’ve put together some tips from the Government of Canada on how to stay safe and limit your risk when using public Wi-Fi.

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Tips

Posted on:
29 March 2017
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Free trial scams have taken millions from Canadians’ pockets, according to Canada’s Competition Bureau. In fact, they list free trial traps as one of the most prevalent and sneaky “scams on the horizon”. All the more reason to find out more and protect yourself.

While Consumer Protection BC doesn’t have the authority to deal with scams, we have put together three types of free trial traps along with some tips to help you navigate them.  

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Tips

Posted on:
16 February 2017
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A survey of Canadians released by the Canadian Payroll Association in September 2016 revealed that 48% of Canadians said it would be hard to make ends meet if their pay cheque was delayed even just one week. 

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