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Cemetery & Funeral Services

Posted on
25 April 2016
  • Comments (3)

Steps to take following a death

Written by  Shoko

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Dealing with the death of a loved one is never easy. The funeral director can assist with registering the death and obtaining Death Certificates but there are many other things to take care of during this difficult time. For instance, cancelling identification cards to make sure that nobody can open credit in the deceased’s name. In this blog, we will share some key logistical items (with links to checklists) that should be addressed following the death of a loved one.

Before we begin, while Consumer Protection BC does license and regulate the funeral industry, most of the content covered in this blog is not overseen by us. We would like to credit Service Canada and the Province of British Columbia websites for the information provided in this blog post.

1.Obtain a death certificate
After the funeral director registers the death, anyone can apply for a death certificate. A few different ways are listed here on the Province of British Columbia website.

2.Cancel government benefits and various IDs
Various links for these are listed on Service Canada’s website.

  • Pensions and benefits including Old Age Security, Canada Pension Plan, Employment Insurance and tax-related payments.
  • Personal identification including passport, heath cards and driver’s licence
  • Social Insurance Number

3. Check to see if you are eligible for benefits

You may want to find out if you are eligible to receive survivor or death benefits. The Government of Canada has information about this here.

4. Manage personal finances
If you are acting as an executor or administrator, you are responsible for the deceased's finances. If the deceased had a legal representative (for example, a lawyer or an accountant), this person may help you with the process. Service Canada website has a checklist when a person is dealing with the deceased’s finances here.

Service BC also has this bereavement checklist (PDF) as a tool to assist with identifying key federal departments and provincial ministries to notify of a death to terminate benefits and services or to initiate benefits for survivors.

We hope this information was helpful. If you find our blog informative and would like to get this type of information and more consumer tips sent right in your inbox, sign up for our e-newsletter here.

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Have you had “The Talk?” Top 5 things you need to know about funeral services

Last modified on 28 February 2017


Shoko works in communications and marketing for Consumer Protection BC. She is our regular blogger and is always looking for topics of interest to BC consumers. Feel free to ask a question related to any of our posts by posting a comment!



Ian Shepherd

27 April 2016
Please add a section dealing with the deceased social media accounts & how to close them.

Donna Young

28 April 2016
I never even thought about these things having to be done.. thank you I am going to save this page and maybe print it and put it with our wills and PA's.


29 April 2016
Hi Donna, I'm glad to hear that you find the information here useful. Thank you for your feedback.

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