The rules and issues around the COVID-19 pandemic continue to evolve and information changes consistently. Please take note of when our content was written and always go to the sources we’ve provided for the most current guidance.

British Columbians heading out of town for summer holidays may want to be aware of the new rules when it comes to vacation rentals. Here are three key things to know.

New rules for vacation rentals

According to Dr. Bonnie Henry, parties at vacation accommodations are sources of community outbreaks. As of July 27, 2020, the new Provincial Health Officer (PHO) Order requires that guests respect the official nightly capacity of the accommodation they are renting. Read the new rules in detail in the PHO Order.

3 things to know about the new rules for vacation rentals

  1. The number of people that can be in a vacation rental is limited to the capacity of the space you rented, plus a maximum of five additional visitors. For example, if an AirBnB property has listed a capacity of 10 guests, a maximum of 10 guests may stay overnight and up to five additional visitors. This would apply to BBQs, dinner parties, etc. Visitors are not allowed to spend the night.
  2. Rental owners must gather the contact information for both guests and visitors and keep it for 30 days for the purposes of contact tracing. If you are a guest or visitor at a vacation rental, expect to provide this information to the owner.
  3. Rental owners are responsible for making sure the rules are followed.

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Look through all of our COVID-19 related information on our website.

Where do we fit in?

Yes, we are a provincial regulator. We are responsible for some very specific transactions in BC. We aren’t experts on COVID-19. We won’t – and shouldn’t – ever give medical or legal advice. But we are in a unique circumstance right now and we want to help people navigate the current reality. We don’t have all the answers, but we will do our best to share information from reliable sources, put it in ways that are easy to digest and understand, provide referrals and help you navigate this situation.

About Consumer Protection BC

We are responsible for regulating specific industries and certain consumer transactions in British Columbia. If your concern is captured under the laws we enforce, we will use the tools at our disposal to assist you. If we can’t help you directly, we will be happy to provide you with as much information as possible. Depending on your concern, another organization may be the ones to speak to; other times, court or legal assistance may be the best option. Explore our website at