{March 22, 2006} VICTORIA – The Business Practices and Consumer Protection Authority (BPCPA) is announcing that eligible clients of Canada 3000 (C3) Airlines and C3 Tickets are receiving refunds from the Travel Assurance Fund (TAF). Cheques for all eligible C3 Airlines and C3 Tickets claims filed with the TAF were mailed during the last week of February. 

When Canada 3000 Airlines ceased flight operations and filed for bankruptcy, many clients of C3 Holidays, C3 Airlines and C3 Tickets suffered a loss as they did not receive the travel services they had paid for.  PricewaterhouseCoopers (PwC) was appointed the judicial trustee for all money put into trust funds by C3 Holidays.  In December 2005, PwC reimbursed clients of C3 Holidays for travel purchased and not received.

PwC was unable to reimburse clients of C3 Airlines and C3 Tickets as these companies did not hold client funds in trust accounts. Clients were encouraged to apply to the TAF for possible reimbursement.  As the failure of C3 Airlines was treated as a single event, the TAF was not able to pay claimants of C3 Airlines and C3 Tickets until all outstanding issues with PwC and C3 Holidays were resolved. As the outstanding issues have now been resolved, all eligible claims are being paid from the TAF.

Clients of C3 Tickets and C3 Airlines who filed only with PwC are deemed to have filed with the TAF and consequently have been sent a claim form for submission to the TAF. 

Claimants who have filed with the TAF and have not received any communications about their applications are advised to contact the Travel Assurance Fund at 1 888 564-9963 or by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .