We want to hear about your consumer issues!

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{August 23, 2010}  VICTORIA, BC - Consumer Protection  BC wants to hear about the issues of BC consumers.  We have just posted a consumer survey on our website that gives members of the public the opportunity to share their experiences with us.

This survey is one way for us to continue to follow trends in the marketplace and identify consumer gaps.  The results of the survey will also help us determine where to dedicate our efforts in terms of consumer education and outreach so feedback from the public themselves is very important to us.  The survey deals mostly with the areas addressed by BC's consumer protection laws but there is also an opportunity to tell us about any general consumer issues.

We encourage any consumer in the province to fill out the survey to tell us about their experiences.  it will take less than 10 minutes and there is also the option to respond anonymously.

Consumer Protection BC is a not-for-profit corporation that was created to strengthen consumer protection in BC and enforce consumer protection laws. We balance the interests of all parties to promote a marketplace that is fair for both BC consumers and businesses. We license and inspect specific industries, respond to inquiries through our inquiry centre, investigate alleged violations of consumer protection laws, and educate consumers and businesses about their rights and responsibilities under the law.  

For more information about our organization, please visit our corporate website at www.consumerprotectionbc.ca.