New Policy To Publish Enforcement Actions Print E-mail

{October 14, 2011} VICTORIA, BC – Consumer Protection BC has implemented a new policy to publically share information about our licensing and enforcement actions.

The purpose of this policy is to ensure that information is published in a timely manner to increase consumers’ ability to make informed decisions and to reduce the incidence of violations.

Publishing such information serves to warn consumers about businesses and individuals against which actions have been taken and educates consumers and businesses about requirements under the legislation. It confirms that Consumer Protection BC enforces the legislation to ensure a fair marketplace.

Please click here to view the “Publishing Information on Statutory Determinations Policy” in full. We will be launching a page on our website where this information will be published.  We will share that link once it is available.

A few items to note regarding the policy:

  • We will withhold certain information in the documents to protect privacy as required under the BPCPA and the Freedom of Information and Protection of Privacy Act.
  • Property freezing orders will not be published.
  • All summaries and notices published on the website will remain on the website for 2 years after the last possible determination, such as the judicial review option, has been exhausted, after which time they will be archived. Archived information will be available upon request.

    Consumer Protection BC is a not-for-profit corporation that was created to strengthen consumer protection in BC and enforce consumer protection laws. We balance the interests of all parties to promote a marketplace that is fair for both BC consumers and BC businesses. We license and inspect specific industries, respond to inquiries through our Inquiry Centre, investigate alleged violations of consumer protection laws, and educate consumers and businesses about their rights and responsibilities under the law.  For more information about our organization, please visit our corporate website at www.consumerprotectionbc.ca. Follow Consumer Protection BC on Twitter @ConsumerProBC, like us on Facebook and read our blog for valuable consumer tips and resources.

    General Consumer Inquiries:
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    General Licensing & Enforcement Questions:
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    1.888.777.4393
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