Other Businesses
Renovating Your House: Things to Know before Signing the Contract.

Do you plan on renovating your home soon? If so, it is important to know your rights before signing a contract agreeing to services.

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Consumer Protection BC orders Burnaby martial arts studio to pay a total of $4,700 in penalties and consumer refunds

{March 7, 2014} VICTORIA, BC – Consumer Protection BC has issued a Compliance Order and Administrative Penalty against KFitness Burnaby (dba KFitness and Sport Kickboxing Academy) for failing to comply with the Business Practices and Consumer Protection Act and BC’s consumer contract law.

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BC Supreme Court confirms consumer information must be removed from credit reports after 6 years

{Jan. 20, 2014} VICTORIA, BC – The Supreme Court of British Columbia has upheld Consumer Protection BC’s Compliance Order against TransUnion of Canada Ltd., a national credit reporting agency. In a judgement released today, the company was required to cease certain business practices related to the length of time information can remain on a consumer’s credit report.

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Consumer Protection BC orders 15-year ban for door-to-door salesman
{Dec. 11, 2013} VICTORIA, BC – Consumer Protection BC is advising consumers that a Direct Sales Prohibition Order has been issued against Lloyd Schell and his water filtration company, Vin Water Systems, prohibiting the door-to-door salesman from engaging in direct sales within BC for a 15-year period.
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The Case of the Family and Friends Incentive

Note: The details of this story are based on a real case. *Names have been changed to respect confidentiality.

 

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BC consumers warned of home renovator wanted on an outstanding warrant in Alberta

{October 31, 2013} Consumer Protection BC wants British Columbians to be aware of a consumer alert issued by the Government of Alberta warning homeowners that Christopher J. Wright may be operating as a contractor in that province despite facing twenty-two charges.

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The new Wireless Code: what does it mean for you?

{June 3, 2013} VICTORIA, BC – The Canadian Radio-television and Telecommunications Commission (CRTC) issued a new Wireless Code today, which allows Canadians to cancel their cell phone plans after two years without cancellation fees (amongst other changes).

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Consumer contracts and direct sales: know your rights & recognize door-to-door scams
During the summer, Consumer Protection BC tends to receive more calls from consumers who have been approached at their door about buying a product or service. While there are many legitimate companies who make a living this way, the following information around door to door, or direct, sales will help you make an informed decision.
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Timeshares: Things You Should Know
The purchase and reselling of timeshares is a concern for some consumers and area where Consumer Protection BC wants to help consumers make informed decisions. As such, we offer the following tips to consumers to consider before investing in a timeshare:
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Fees on milk container recycling in BC

{Oct. 29, 2012} VICTORIA, BC – Consumer Protection BC would like to advise consumers that they should not be charged deposit fees on milk containers.

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Consumer Protection BC orders Fitness Essentials to refund consumers

{Sept. 24, 2012} VICTORIA, BC – Consumer Protection BC has ordered refunds for two consumers affected by the closure of Fitness Essentials, a gym located in Vancouver, BC.

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Olympics got you pumped to get fit? Things to know before joining a gym

INFORMATION BULLETIN

Issued in partnertship with Consumer Protection BC and the Better Business Bureau serving Mainland BC

{September 13, 2012} - After watching the world’s greatest athletes during the Olympics, consumers may be signing up with a gym or fitness club eager to get in shape. Consumer Protection BC and Better Business Bureau would like to remind consumers to know your rights and look for a club that fits your needs.

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Consumers now have more options when cancelling fitness contracts

{Aug. 1, 2012} VICTORIA, BC – A new amendment of the Business Practices and Consumer Protection Act takes effect today that adds nurse practitioners to the list of qualified health professionals with the legal authority to provide proof of a consumer’s inability to participate in a continuing service contract due to a health condition.

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