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  • Consumer Protection BC Advisory: Kumuka Worldwide Inc. Ceases Operations

    {July 20, 2012} VICTORIA, BC – Consumer Protection BC is informing BC travelers that Kumuka Worldwide Inc., a travel agency and wholesaler located and registered in Ontario, has ceased operations. Kumuka Worldwide Inc. has issued a notice on their websi...
  • Consumer Protection BC Advises Travellers They May Be Eligible for Refunds

    {May 11, 2012} VICTORIA, BC – Consumer Protection BC is informing consumers that Shilla Tours and Travel Ltd., a travel agency and wholesaler located in Burnaby, has ceased operations effective today.  Consumer Protection BC is aware that there may b...
  • Many Happy Returns this Holiday Season

    Dear Santa,  I recently discovered online shopping and bought my wife a beautiful lime green snowflake sweater for Christmas this year. Unfortunately I just overheard her telling her friend that she doesn’t like the colour green.  I guess this means I...
  • Holiday Shoppers Urged To Get Informed

    {December 1, 2009} VICTORIA, BC - The Ministry of Public Safety and Solicitor General has issued the following News Release to assist consumers in shopping wisely this holiday season. ...
  • Travel Industry Regulation Changes In Effect December 1, 2009

    {November 27, 2009} VICTORIA, BC - All licensed BC travel agents and travel wholesalers are advised that the second phase of changes, announced by the Government in December 2008, to the Travel Industry Regulation under the Business Practices and Consumer...
  • Consumer Protection BC Launches Compliance Assistance Program

    {November 9 , 2009} - VICTORIA, BC – Consumer Protection BC today introduced a new Compliance Assistance Information Form which will help licensed businesses and other stakeholders bring potential compliance issues to Consumer Protection BC’s attentio...
  • Ministry of Finance Rules on Proposed HST

    [October 15, 2009] - VICTORIA, BC - The Government of BC has released proposed general transitional rules to help guide businesses and consumers in a smooth changeover to the proposed HST. Read the news release....
  • New Rules for Payday Loans in Effect November 1

    [October 29, 2009] - VICTORIA, BC - New rules for payday loans in effect November 1.  Read the Information Bulletin from the Ministry of Public Safety and Solicitor General here....
  • Consumer Protection BC Profiled on CTV

    [September 30, 2009] - VICTORIA, BC - Consumer Protection BC was recently profiled on the CTV consumer news program, "Olsen on Your Side". View the profile now....
  • Exclusively Canada Ltd.'s Licence Suspended

    [September 18, 2009] - VICTORIA, BC - Consumer Protection BC is advising consumers and travel agencies that Exclusively Canada has ceased operations, effective immediately. The agency’s travel licence has been suspended by Consumer Protection BC pending...
  • Exhibition of Live Presentations

      {November 8, 2010} - BURNABY BC -  Under the Motion Picture Act, the definition of “film” includes pre-recorded motion pictures. ...
  • Student Film Competition

    {August 24th, 2009} - VICTORIA BC – Stephanie Blakey, a film student at Emily Carr Institute of Art and Design, has won the first-ever Consumer Protection BC student film competition for producing a 30-second public service announcement (PSA) on film ...
  • Vulnerable Targeted by Door-to-door Salespeople

    {July 15, 2009 } VICTORIA, BC – The Business Practices and Consumer Protection Authority (BPCPA) is warning consumers that the elderly continue to be a target of deceptive door-to-door salespeople and that those who feel that they have been victimized s...
  • Swine Flu

    {April 29, 2009} VICTORIA, BC – The Business Practices & Consumer Protection Authority (BPCPA) has received inquiries from both consumers and licensed travel agents regarding travel cancellations related to the recent Swine flu epidemic in Mexico. ...
  • Conquest Vacations

    {April 17, 2009} -Victoria, BC - On April 15, 2009 Conquest Vacations announced the cessation of its tour operations. Conquest has been offering vacation travel to Cancun, Mexico and four destinations in Great Britain.  The notice advises that given the...
  • Conquest Vacations Resources Published

    On April 15, 2009 Conquest Vacations announced that the company was cancelling operations, effectively immediatly. Please view the resources below to quickly locate helpful information. ...
  • Consumers Urged to Ensure their Travel Agent is Licensed

    {April 2, 2009 } VICTORIA, BC – The Business Practices and Consumer Protection Authority (BPCPA) is reminding consumers that the revised travel regulations announced by the government in late 2008 took effect April 1, 2009. ...
  • Advanced Fee Loans

    <March 5, 2009> VICTORIA, BC – The Business Practices and Consumer Protection Authority (BPCPA) is urging consumers to be cautious about loan providers offering money with an advanced fee.  Many of the lenders guarantee the loan despite the appli...
  • Home Inspectors Application Package

    {March 3,2009 } VICTORIA, BC – The Business Practices and Consumer Protection Authority (BPCPA) has released the licensing requirements and is now accepting applications for licences for Home Inspectors operating in British Columbia. ...
  • Payday Lenders to be Licensed in BC

    {March 2, 2009 } VICTORIA, BC – Payday lenders will require licences to conduct business in British Columbia as of November 1, 2009. The Business Practices and Consumer Protection Authority (BPCPA) will be responsible for licensing and administering the...