Cemetery & Funeral Services
Reconsideration Notice: Statutory Determinations varied for Lower Mainland crematoria

{Aug. 15, 2014} VICTORIA, BC – Consumer Protection BC has completed a reconsideration of a Compliance Order and a Notice of Administrative Penalty both issued on June 17, 2013 against Pacific Crematorium Ltd. (Personal Alternative Funeral Services Ltd.) and Lawrence Little, a licensed crematoria provider based in Aldergrove, BC. After a full review of the original findings, portions of the original decisions have been varied or cancelled.

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Reconsideration Notice: administrative penalty reduced for Vancouver Island funeral home
{July 11, 2014} VICTORIA, BC – Consumer Protection BC has just completed a reconsideration of a statutory determination issued against CARE Funeral Services (Vancouver Island) Ltd., a funeral services provider based in Victoria, BC. As a result, the initial $5,000 administrative penalty (for two contraventions of BC’s funeral services law) has been reduced to $2,500 (for one contravention).
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Consumer Protection BC orders Cowichan Valley Crematorium to cease operations

{March 17, 2014} VICTORIA, BC – Consumer Protection BC has upheld a September 2012 decision to suspend the licence of Cowichan Valley Crematorium Ltd., effective April 15, 2014. This means that the business must cease providing services by that date.

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Vancouver Island funeral services provider faces $5,000 penalty from Consumer Protection BC

{Jan. 16, 2014} VICTORIA, BC – Consumer Protection BC has issued a $5,000 Administrative Penalty against CARE Funeral Services (Vancouver Island) Ltd., a funeral services provider based in Victoria, BC, for two violations of a Compliance Order issued in May 2013.

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Consumer Protection BC suspends Penticton-based funeral home licence

{August 1, 2013} VICTORIA, BC – Consumer Protection BC has suspended the licence of Parkview Funeral Home, a funeral home located on Main Street in Penticton, BC. The business has also been ordered to pay $2,000 in administrative penalties for non-compliance with BC’s funeral services law.

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Funeral Services and Cremation Law in BC

Consumers making end of life choices for their family members can rest assured that there are laws in BC regulating funeral services, cemeteries and crematoria.

These services and professionals are governed in BC under the Business Practices and Consumer Protection Act, the Cremation, Interment and Funeral Services Act and the Cremation, Interment and Funeral Services Regulation. This includes the licensing of Cemetery and Crematorium Operators, Funeral Providers, Funeral Directors and Funeral Embalmers.

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Port Hardy Funeral Home Licence Cancelled

{August 15, 2011} VICTORIA, BC – Consumer Protection BC is informing consumers that it has cancelled the funeral service provider licence of North Island Funeral Services Ltd. trading as Yates North Island Funeral Services located in Port Hardy, BC.

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New Web Portal Launched for Cemetery & Funeral Services Industry

{Aug. 3, 2011} VICTORIA BC – Consumer Protection BC is very pleased to announce the launch of www.funeralrightsbc.ca and www.cifsabc.ca, which link to our new cremation, interment and funeral services industries portal. This new website portal, which co-exists with our larger Consumer Protection BC website, provides timely and relevant information for both consumers and licensed businesses in BC. You can now find all of our information in one location!

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Grieving Families Refunded $35,000

{June 22, 2011} VICTORIA, BC – Consumers have received refunds for services and products not provided by W.R. Chandler Memorials Ltd., a memorial dealer selling markers, plaques and tombstones operating in Vancouver BC.

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Cemetery, Interment and Funeral Services Advisory Group Minutes Posted

{April 20, 2011} The minutes of the Cemetery, Interment and Funeral Services Advisory Group meeting are now posted on our website.  You can view all of the meeting minutes by clicking here. A list of the members of the Cemetery, Interment and Funeral Services Advisory Group is also available.

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