Consumer Protection BC
Top Five Tips for Back to School Shopping Print E-mail

{August 20, 2012} VICTORIA BC - It’s that time of year again. As August draws to a close, students and their parents are getting ready for school to start again. According to a recent consumer survey, Canadians will be spending 13 per cent more than last year on back to school shopping, with British Columbians spending an average of $397.

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Cash Store Financial Inc. Refunds Update Print E-mail

VICTORIA, BC – On March 23, 2012 Consumer Protection BC ordered Cash Store Financial Inc., more commonly known as The Cash Store or Instaloans, to comply with the law and refund unlawful cash card fees charged to their customers since late 2009. Consumer Protection BC is committed to ensuring that all eligible consumers receive complete and accurate refunds from Cash Store Financial Inc.

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Consumers now have more options when cancelling fitness contracts Print E-mail

{Aug. 1, 2012} VICTORIA, BC – A new amendment of the Business Practices and Consumer Protection Act takes effect today that adds nurse practitioners to the list of qualified health professionals with the legal authority to provide proof of a consumer’s inability to participate in a continuing service contract due to a health condition.

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Consumer Protection BC Advisory: Kumuka Worldwide Inc. Ceases Operations Print E-mail

{July 20, 2012} VICTORIA, BC – Consumer Protection BC is informing BC travelers that Kumuka Worldwide Inc., a travel agency and wholesaler located and registered in Ontario, has ceased operations. Kumuka Worldwide Inc. has issued a notice on their website at www.kumuka.com stating that anyone booked on a trip which departs after Sunday July 22, 2012 will need to rebook with another operator.

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