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• Many Happy Returns this Holiday Season

  Dear Santa,  I recently discovered online shopping and bought my wife a beautiful lime green snowflake sweater for Christmas this year. Unfortunately I just overheard her telling her friend that she doesn’t like the colour green.  I guess this means I...

• Holiday Shoppers Urged To Get Informed

  {December 1, 2009} VICTORIA, BC - The Ministry of Public Safety and Solicitor General has issued the following News Release to assist consumers in shopping wisely this holiday season. ...

• Canada Debt Assistance Closes Burnaby Office

  {December 23, 2008} VICTORIA, BC – The Business Practices and Consumer Protection Authority (BPCPA) is advising consumers that Canada Debt Assistance (licensed name RAFP Canada Credit Services), a debt pooling company, has ceased operations at its Briti...

• Revised Travel Industry Regulation Update

  December 17, 2008 - VICTORIA, BC – Last week the Ministry of Public Safety and Solicitor General (PSSG) announced revisions to the Travel Industry Regulation (the Regulation) under the Business Practices and Consumer Protection Act. The Business Practi...

• Government Announces Revised Travel Regulations

  December 8, 2008 - VICTORIA, BC – The Ministry of Public Safety and Solicitor General (PSSG) has announced revisions to the Travel Industry Regulation under the Business Practices and Consumer Protection Act. Most of the revisions will take effect Apri...

• Oasis Airlines & TAF Claims Deadline

  {December 03, 2008} VICTORIA, BC – The Business Practices and Consumer Protection Authority (BPCPA) wants to remind those with unused Oasis Airlines tickets (booked through a licensed BC travel agent) that December 11, 2008 is the deadline to claim unde...

• Brady & Company Worldwide Travel Ceases Operations

  {November 28, 2008} VICTORIA, BC – The Business Practices and Consumer Protection Authority (BPCPA) is advising consumers that Brady & Company Worldwide Travel Services Inc. dba Marlin Travel, an independently owned franchise, located in New Westminster...

• BPCPA Issues Improved Restricted Decal

  {November 20, 2008} - VICTORIA, BC – The Business Practices and Consumer Protection Authority (BPCPA) will be implementing changes to the Restricted (“R”) decal from its current octagonal format to a two part circular “hub decal” format on Decem...

• BPCPA Benefits from Strategic Alliance

  (November 20), 2008 VICTORIA, BC –The Business Practices and Consumer Protection Authority (BPCPA) has signed a three year contract with Acumen Communications Group Inc. to be the organization’s Agency of Record (AOR) for communications. Acumen, with ...

• Fijiana Travel Operating Without a Licence

  {October 9, 2008} VICTORIA, BC – The Business Practices and Consumer Protection Authority (BPCPA) is advising consumers that it is pursuing enforcement action against Fijiana Travel, a travel agency operating without a licence in Vancouver, BC.    ...

• Consumers Advised to do their Research before Selling their Car Online

  {October 1, 2008} VICTORIA, BC – The Business Practices & Consumer Protection Authority (BPCPA) has received consumer complaints with respect to businesses phoning them to promote the sale of their car online.  Consumers are advised to make an informe...

• iPhone Scam Victims Receive Refunds

  {September 29, 2008} VICTORIA, BC – The Business Practices & Consumer Protection Authority (BPCPA) has been able to negotiate refunds for consumers who were victims of an online iPhone sales scam.  Earlier this year, some Canadian consumers purchas...

• National Do Not Call List in Effect on September 30

  {September 23, 2008} VICTORIA, BC – The National Do Not Call List (DNCL), an initiative of the Canadian Radio-Television and Telecommunications Commission (CRTC) will launch on September 30, 2008. ...

• New Gift Card Law in BC in time for Christmas

  {October 17, 2008) VICTORIA, BC – The Business Practices and Consumer Protection Authority (BPCPA) is pleased to inform consumers that the BC government has introduced new laws for prepaid purchase cards (commonly known as gift cards and gift certificat...

• Zoom Airlines Resources for Consumers

  Zoom Airlines suspended operations on August 28, 2008.  To assist consumers, the BPCPA will be posting information about the situation on this page as it comes available.  If you are a travel licensee, please click here for information to assist your c...

• Zoom Airlines Suspends Operations

  {August 28, 2008} VICTORIA, BC – The Business Practices and Consumer Protection Authority (BPCPA) is advising consumers that Zoom Airlines has suspended its operations effective immediately. Zoom, based in Ontario, operated year-round scheduled service...

• Top 5 Back to School Tips for Students

  {August 12, 2008} VICTORIA BC – It’s that time again!  Students and their parents are preparing for the beginning of a new school year.  With the high volume of sales made during this time of year and an increasing number of youth making their own p...

• W.R. Chandler Memorials Ceases Operation

  {August 5, 2008} VICTORIA, BC – The Business Practices and Consumer Protection Authority (BPCPA) is advising consumers that W.R. Chandler Memorials Ltd., a memorial dealer selling markers, plaques and tombstones operating in Vancouver BC, is no longer i...

• Consumer Notice: Oasis Airlines and TAF Update

  {July 4, 2008} VICTORIA, BC – On April 10, 2008 Oasis Airlines cancelled all flights which affected many passengers. On June 11, 2008 the High Court of Hong Kong Special Administration Region ordered that Oasis Airlines be wound up. Any consumers who pu...

• 2007 Annual Report

  {June 30, 2008} The Business Practices and Consumer Protection Authority is pleased to release its 2007 Annual Report. This report reflects operational highlights for the year and reports out on the annual performance measures set out in the 2007–2009 ...