Business Plans

Each year, Consumer Protection BC prepares a public, 3 year business plan that highlights the organization’s strategic direction for the next three years. The following are the most recent business plans.

Business Plan 2010-2012
Business Plan 2009-2011
Business Plan 2008-2010
Business Plan 2007-2009
Business Plan 2006-2008

Annual Reports

Each year, Consumer Protection BC prepares a public annual report that highlights the organization’s accomplishments over the past fiscal year. This report provides statistical information, financial statements and an overview of how Consumer Protection BC has met its goals according to the three-year business plan.

Here are the most recent annual reports:

Annual Report 2008
Annual Report 2007
Annual Report 2006
Annual Report 2005

Brochures

Please contact us if you wish to obtain copies of any Consumer Protection BC brochure.

Corporate Brochure - Download PDF of the Consumer Protection BC brochure.
Travel Assurance Fund - Download PDF version of the Travel Assurance Fund brochure.