We want to hear about the issues of BC consumers.  Please help us by taking 10 minutes to fill out our consumer survey.

The survey deals mostly with the areas addressed by BC's consumer protection laws but there is also an opportunity to tell us about any general consumer issues.  This survey is one way for us to continue to follow trends in the marketplace and identify consumer gaps.  The results of the survey will also help us determine where to dedicate our efforts in terms of consumer education and outreach so feedback from the public themselves is very important to us.

We encourage any consumer in the province to fill out the survey to tell us about their experiences.

Consumer Protection BC is a not-for-profit corporation that was created to strengthen consumer protection in BC and enforce consumer protection laws. We balance the interests of all parties to promote a marketplace that is fair for both BC consumers and businesses. We license and inspect specific industries, respond to inquiries through our inquiry centre, investigate alleged violations of consumer protection laws, and educate consumers and businesses about their rights and responsibilities under the law.  

For more information about our organization, please visit our corporate website at www.consumerprotectionbc.ca.