When you enter into a contract in person, but at a place other than the supplier's permanent place of business, you are entering into a direct sales contract. There are some exemptions to this, and a direct sales contract does not include a supplier you have invited into your home more than 24 hours in advance and to contracts under $50. Examples of a direct sales contract might include a door-to-door salesperson who comes to your home to sell vacuum cleaners.

A direct sales contract is not binding if the supplier does not give you a copy of the contract at the time the contract is entered into, or the supplier requires you to make a down payment in excess of $100 or 10% of the total price, whichever is least.

You may cancel a direct sales contract for any reason by giving notice to the supplier not later than 10 days after the date that you receive a copy of the contract. You may also have one year to cancel a direct sales contract under certain conditions.  If you cancel a contract, the supplier has 15 days to refund any trade-in, or the cash value of the trade-in. You must then return the goods you purchased.  To find out more about cancelling a direct sales contract please click here.

We invite you to watch our interview on CTV's
Olsen On Your Side segment about door to door sales (July 2010).